Most sourcing is free. That's the problem.
In hospitality, the person who advises you on furniture is very often paid by the people selling it. A percentage on every order. A rebate at the end of the year. A volume bonus you'll never see on an invoice.
It's legal. It's standard. And it means the chair you're recommended is not always the chair you need.
We built Frank's Market the other way around.
One rule, written into every contract.
We never take a commission, a rebate, a referral fee or a volume bonus from a supplier. Not once. Not on any project.
Our only revenue is the fee you pay us. That makes us your buyer, not their seller.
It's a clause in our contract, and you can read it before you sign anything.
How our fees are calculated.
Three formats, three ways to pay. No hidden line.
- -You see every supplier quote, unmodified.
- -You own the supplier relationship, and the contract.
- -If we save you more than our fee, we've done our job. If we don't, tell us.
What it changes, concretely.
What we don't do.
- -We don't do private residential.
- -We don't do corporate offices.
- -We don't sell our own furniture line.
- -We don't take equity in supplier businesses.
- -We don't run auctions to get you a lower price on something you shouldn't buy in the first place.
Ask us for the clause.
We'll send you the exact wording of our no-commission clause before any conversation about your project.